In Depth Evaluations

We carefully listen and evaluate a client’s telecommunications needs and suggest the most efficient telecom solution to meet their exact needs now and into the future. We are a one stop shop in that all of your needs can be met by talking with our knowledgeable team and through our strong partnership arrangements. We evaluate, recommend and install everything from simple single site IP telephone systems with analog phone lines to complex multi-site IP & PRI based transparently networked systems or multi-site hosted solutions. Some of our partners include Mitel Networks Corporation, Bell Canada and Shaw Communications.

Premise-Based Telecommunications Solutions

You have a single-site location or a legacy phone system, so an updated premise-based telecommunications system is your most basic solution. Maintain in-house ownership of your entire system and whatever data it produces.

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Cloud-Based Hosted Telecommunications Solutions

You want the flexibility, convenience, scalability that comes with a cloud-based telecommunications system. Get advanced functions like text-to-speech and transcription, instant upgrades, and secure third-party hosting.

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Included in our Telecommunication Solutions

Our value added services are unparalleled in the telecom industry. At Comtel, we offer the most comprehensive end-to-end solutions package of any of our competition, by “including” lifetime labour support and programming changes on your telecom system when bundled with our network solutions. Keep in mind the solutions we provide are customized to fit your specific needs, so they are tailored to meet your long term business demands! We understand how important it is to provide the right solution.

Call us to Discuss a Telecom Audit.

Let’s talk about what you need to set up or update your company’s telecommunications system. Whatever it is, we can help.

I wanted to thank the team at Comtel for ensuring our transition to our new phone system went smoothly. This is the second phone system we have had installed by Comtel and they continue to be a great company to work with. Comtel has always been there when we needed them and have gone out of their way to ensure our needs are met quickly and efficiently. Thank you again for the great service.

Christina

I wanted to thank you for the unsurpassed service, support, and products Comtel provides TimberWest. Your phone system is excellent. Anytime we needed a change to services or a convoluted configuration adjustment, you responded promptly and professionally. Because of your flexibility and expertise, our phone systems are running smoothly and without interruption.

Grant Eldridge
Senior Systems Administrator

Comtel has been great to work with right from the start of the installation of our three Mitel/Inter-Tel phone systems. We have always been able to rely on the technical staff to solve every challenge that has come up. Overall, the team at Comtel is well equipped to provide excellent customer care.

Arnold Toews
Purchasing Manager

I wanted to write to you and Comtel to thank you for the wonderful telephone system that you sold us. I also wanted to tell you how much I appreciate the outstanding service that you provided my company over the years.

Jerry Hsu

Throughout the many years (twelve, maybe more?) that we have done business with Comtel Integrated Technologies Inc, your service and expertise have been exceptional. Your equipment recommendations have always been on target—simple, practical, with advanced enough technology to meet future needs. Not only were you able to meet all of our criteria, but you also kept the cost within our budget. Installation was quick, on schedule and without interruption to running our business. All of these attributes would be reason enough to recommend you to anyone contemplating doing any business with Comtel.

Oleg Verbenkov

The BC SPCA has worked with Comtel since 2005 when we desperately needed a new phone system for our Provincial Office. Our experience with Comtel led us to order fourteen more phone systems for our locations across BC. Comtel has ably interconnected our various locations and provided a convenient single point of contact for our telephone needs.

Rebecca Edwards
Manager, Information Technology