- Can I keep my existing phone number(s)?
- What do I do with my existing phone line service?
- Does Comtel cost a lot of money?
- Can I replace 3rd party communication apps I pay for?
- Will I need an internal IT department?
- What if I don't want to spend a lot of money?
- How much are all the separate system features?
- Will I need to replace all of my network equipment?
- Will I lose any features and functionality?
- How long does it take to install?
- What kind of equipment will I need to install?
- Is my bandwith enough?
- Can I make and take phone calls outside of the office on my business number?
- What if I don't need all the features?
- Will ther be any software to manage?
- Does my IT have to be certified to work on the Comtel product?
- What is all included?
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Absolutely, Comtel will port any or all of your existing phone numbers over to our platform so there is no need to worry about lost numbers.
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Comtel would handle the entire process, requesting the cancellation of existing lines at the time of issuing the port request, no customer involvement is required.
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No! factoring in the ongoing costs to maintain Premise based equipment, phone line costs and the labour saving efficiency of our new Hosted solution, you’re likely to find the significant upgrade to our Hosted solution a financially painless transition.
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Definitely! Comtel provides all the communications methods needed. No need to keep paying for 3rd party apps for SMS/MMS, Faxing or Video Conferencing. Easily consolidate all those platforms into Comtel.
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Not at all! Comtel is easy to install and maintain. Take advantage of the included Implementation and local based support to get your system setup and running at top notch performance. However, if you need network assistance, that option is available.
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No worries! We understand that every company is capital cost-conscious. With our financing option you can roll any potential upfront costs into a low monthly payment along with the Hosted services.
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You’ll be pleased to know that most of the desired Comtel features are part of the Inclusive License Model. Take advantage of mobile apps, softphones, collaboration, video conferring, call recording and many more features as part of the system. No nickel and diming here.
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Nope! Most companies already have the gear in place to connect to the Comtel Cloud. All of the Comtel phones can be connected to an Ethernet cable or connected using WiFi. All phones are PoE ready, but if your network doesn’t have PoE, all phones also ship with a power brick.
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Highly unlikely. In fact, you’re likely to gain a significant amount of features and functionality.
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We typically install your new system in a day. Following up the second day for minor tweaks.
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Comtel will take care of installing the required phones. Should any additional network equipment be required we can consult on that.
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Comtel will do a thorough investigation to your current internet and advise if any update is required.
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Yes! You can take advantage of the included mobile applications or PC based softphones and make calls from your business number. Great for those that want to keep their personal cell number private.
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The great thing about Comtel is that it is very feature-rich and robust. Most features come standard, you’re not paying for features you don’t use.
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No! That’s the great thing about Comtel! Administering the Portal all your functions are done from a web browser allowing you to use Comtel regardless of your location.
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No! We have an excellent support staff that will work directly with your IT administrator or company. Comtel also offers administration training to help you manage your system.
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Comtel is packed full of features such as mobile apps, softphones, call recording, call center functionality with Monitor Whisper and Barge-in, expandable 10 party conference bridges and much more. The great thing about Comtel is new features and enhancements are automatically provided to our customers as they become available.